Online Review Response Template™

Transform your online reviews into marketing gold

The Review Response Template™ helps you:

  • Transform a good review into repeat business

  • Overcome negative reviews

  • Avoid common mistakes when responding

  • Create calls to action for anyone reading the reviews

In this PDF & Training, I’ll show you how to leverage online reviews and online review sites to capitalize on every review left, whether good or bad. Turn Yelp, Google, TripAdvisor, etc into a marketing machine for your restaurant.

Some of our Coaching Clients

Here's what some of my coaching clients

had to say..

"30% Growth With Two Tweaks"

Ani Meinhold of MadPhucs Hospitality, Miami, FL

"Big Wins, Fast Results"

Dante Pensa of Dodici Pizza and Wine, Brownsville, TX

"From Chaos to Clarity in Weeks"

Steve Labrovic of Herb & Omni, Whitefish,

MT

"The Menu Fix That Made Us Profitable"

Joshua Binning of Lucha Cantina, Rockford, IL

"Raise Checks. Scale Profits"

Louis Grayson of Ramen Lab Eatery, South Florida

"12 Years In, and This Changed It All"

Jessica & Beach Loveland of Loveland Coffee, Columbia, SC

"Doubled Revenue, Less Stress"

Kris Kabush of Taba BBQ, Cabo San Lucas, MX

"3 Restaurants, One Proven Strategy"

Cesar Zapata of Phuc Yea, Miami, FL

“Boosted Catering Sales Overnight”

Deja Wakefield of SeaQuake Brewing, Crescent City, CA

Tarje saw a 10x ROI from investing in the 3 Keys Program

"Josh possesses a unique blend of expertise in both marketing and the restaurant industry, making him an invaluable sparring partner. Within 90 days of beginning the program, we saw a 10x ROI. Collaborating with Josh has enabled us to effectively structure our marketing efforts and prioritize what truly matters, while eliminating the unnecessary. We’ve never been more efficient or more profitable.”

Tarje Haakstad / Founder / Dognville

Ryan revenue by 14%, reduced labor by 20% and doubled event sales

"Josh's program and guidance have been instrumental in achieving remarkable results for our business in a very short amount of time. With his expertise, we saw a 14% increase in revenue year over year, while efficiently reducing labor costs by 20%. Thanks to his assistance in crafting an appealing and easily implementable private events package, our bookings for private events skyrocketed by over 100% compared to the previous two years. Josh's continuous availability for support, along with the collaborative atmosphere among other owners in the group, make the entire experience fantastic."

Ryan Miller / Founder / Dundee Dell

Daniel scaled revenue by 37% in

90 days

"Under the strategic guidance of Josh, sales this year are up 37%, and guest averages increased from $55/person to $65/person. I also went from being a workhorse in my own business to being an owner. Using his templates, I was able to effectively delegate the tasks that used to suck time out of my day. Finally, I cannot stress how helpful the other participants of the program have been to our business. The ability to get feedback on how well an initiative or system works from a dozen other operators in real time is invaluable."

Daniel Auffenberg / Founder / Dorothy's Cocktail & Oyster Bar

Diana doubled revenue with a 38% profit margin

"I cannot emphasize enough how much Josh has helped transform our business. We have seen a 13% increase in customer frequency and a 10% increase in our customer check average. He helped us streamline our menu offerings, optimize pricing, and enhance the overall dining experience.There is a sense of community surrounding the program. It is both supportive and yet challenged me to think outside the box. Josh also introduced a game-changing catering package that increased the average price of private events by 50% and we doubled event bookings."

Diana Lakich/ Founder / Ben Franklin’s Taproom

Melanie achieved a 100% ROI in the first 30 days

"The passion that Josh has for my restaurant to be successful is so evident in our Momentum Calls. His commitment to problem-solving, constructive feedback, and the craft of the industry, becomes tangible evidence very quickly. We covered the cost of the program in the first month. His expertise when it comes to menu strategy that scales profitability is reason enough to invest in his program."

Melanie Phelan / Founder / Sunnyside

Matthew increased revenue per event by 50% and doubled bookings

"Josh is a fantastic coach! He brings a wealth of industry knowledge and helps us make smart, strategic decisions that directly impact our bottom line. He considers the complexities of our brand and market, giving advice that has helped us double our revenue & achieve a profit margin of 38%. With his help we’ve become more efficient, stronger leaders who better delegate to our talented team, giving us the time to both grow our business and live our lives beyond work."

Matthew Jacobs / Founder / Marquee Steakhouse

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